Australia

[Blisters]

Hi guys, can anyone tell me why it has been two years of me asking for email support in regards to an agreed subscription?

When they do reply it is usually for my question to be updated yet I have not spoken to anyone about my problem.

I was led to believe that they would honour our agreement but they still haven’t. Stay Safe

[PGalore]

What problem are you having?   Arlo support is hopeless anyway

[StephenB]

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@Blisters wrote:

can anyone tell me why it has been two years of me asking for email support in regards to an agreed subscription?

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Can you post the case number and also tag the mods ( @JamesC and @ShayneS )?  They can follow up on the case, but of course users can't.

Or send a private message to @JamesC (using the envelope icon in the upper right of the forum page).