Arlo Ultra not certified for Apple Home

[DrWebber]

I am unable to add my Arlo Ultra Hub to Apple home app. I get a device is not certified error. I have rebooted. I cannot remove and try again because it was never added to remove it. Any help is appreciated.

[JamesC · Accepted solution]

DrWebber,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[DrWebber]

Thank you. That worked