Arlo Ultra 2 - need a second hub?

[RHT007]

Question: I have to purchase a second hub which is very costly to make the system work. I live in a small 2500sqft house. The cameras are 30' or less from the original hub but not making a connection. Why is a second hub necessary?

Thank you for your help/assistance

Robert

[StephenB]

---

@RHT007 wrote:

The cameras are 30' or less from the original hub but not making a connection.

---

Is there anything between the hub and the cameras that might be blocking the signal?

Can you pair the cameras when they are closer to the hub?

[jguerdat]

To utilize the new hub, the cameras need to be removed from the old one first. Have you done that? The cameras can only connect to one hub/base at a time.

[RHT007]

• Unfortunately it was necessary to purchase & install a second hub. There was nothing other than the standard walls between the first hub & cameras but we were never able to hook up more than 2 cameras to the original hub. Distances far less than 300 feet. 

[jguerdat]

FYI, 300 feet is a WiFi maximum distance in a perfect world with no kind of interference at all. It basically will never happen.