Arlo|Smart Home Security|Wireless HD Security Cameras

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Steve511
Tutor
Tutor

I cancelled my subscription via the website on or about Oct 16th. When I log in to my account it confirms that no subscriptions are active. Yet I am still being charged for a subscription. I have tried to find a support phone number without success. Does anyone have a number? All I see in various community post answers are:

https://www.arlo.com/en-us/support/contact.aspx#contactus

or

https://kb.arlo.com/000062993/How-to-access-the-Arlo-Support-Center

neither of which has a phone number.

Thanks.

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BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the charges for the subscription. Support will be reaching out to you as soon as possible. 

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BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the charges for the subscription. Support will be reaching out to you as soon as possible. 

Steve511
Tutor
Tutor

Thank you! I am appreciative of your assistance as my issue was quickly resolved by a customer support agent once I had the opportunity to speak with one. Why Arlo doesn't post a customer support phone number on their website support page is beyond me. It would have saved me a great deal of time I spent searching for a phone number.

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