Arlo Base Station VMB 5000

[Camerongeis]

I'm having a similar issue as a lot of people on here with my base station not connecting to Homekit. It spins forever on "connecting to accessory" after putting in my QR code and I believe I need a reset token sent to me. It seemed to fix the others.

[ShayneS]

Hey Camerongeis

If you bring your Smart Hub back online I can reset your HomeKit token for you : )

Thanks 

[Camerongeis]

Great! I'm heading home now and it should be connected in about 30 min. Want me to message you again when it's up?

[ShayneS]

Yes please do

[Camerongeis]

It is back online now! Does it make a difference that we are connected to a different LAN now? We're moving into the new home today and just got internet up.

[ShayneS]

As long as it is all setup and online this reset should work. I just did it for you, go ahead and reboot it if you like and try again.