Just verified - cannot connect from Google internet connection but can successfully launch and view from phone on AT&T connection. Interesting that even though I cannot connect on the WIfi, my Base Station (which is connected to the Wifi) is functioning just fine. FYI..
Don't expect it to get any better. The last update destroyed what little reliability arlo had and that wasn't much. Consider taking it back before your stuck with it like the rest of us. As you can see there is ZERO support.
Verizon Wireless works fine. As reported already Spectrum Internet service seems to be the culprit for me. in Central Texas
Service provider is AT&T, Verizon and Spectrum cable.
I was no longer having the login problem on my iPad after deleting and re-installing the app, but my iPhone X was still getting the error message once or twice before allowing me in. So I thought I’d try enabling Touch ID which I assumed would be face recognition on the X. After setting the Touch ID slider, the Arlo app just crashed repeatedly when I tried to open it. Over and over. So I closed the app from memory by clicking on the minus sign (equivalent to flicking an app up on an IPhone that is not a X), then deleted the app off my iPhone and then I rebooted my iPhone. After that, I reinstalled the app from the App Store. I was able to login and I’ve been able to get in without an error several times since then. You might try this process. Delete the app from memory, delete the app from the phone, reboot the phone, then reinstall the app.