Re: 9/8 4:00PM PT - Partial Outage Affecting Motion Recording
I see the post there. It's not terribly helpul, either as a proactive measure to inform customers to an outage, nor to address the issue or provied a history of such.
Basically, having to figure out myself that there was a problem is unacceptable. There should be a mechanism that informs users that there is problem so they can take steps to monitor what their cameras should be monitoring. There is no such mechanism, just me rebooting **bleep** until I get fed up with that and poke around here hoping to find some acknowledgement of the problem.
Even the tool that was provided to check the status in that thread (https://status.arlo.com) shows no incidents reported for 9/8. Why bother having that if it isn't accurate?
Please visit https://status.arlo.com for the most current Arlo system status.
Arlo Community Team
If I go to this link, I see:
8th September 2018
No incidents reported
Hey Dawn, can you please address this? Having a status page would be pretty handy, if it actually showed outages.
There was an outage on Sep 8th that may have caused this. We have since resolved the issue. I have attached the link below with further information regarding this.