Arlo|Smart Home Security|Wireless HD Security Cameras
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VMC3030 image is red

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polock
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‎2022-06-11 08:57 AM

One of my cameras the picture is red in color. How do I fixes it or what's wrong.

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StephenB
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‎2022-06-11 04:34 PM
@polock wrote:
One of my cameras the picture is red in color.  ... what's wrong.

When Nightvision is engaged, there is a filter that moves between the lens and the sensor.  Sometimes that filter gets stuck, and doesn't move out of the way.  When that happens, the image looks red.

 

@polock wrote:
How do I fix it

This isn't a problem I've had with my own cameras.  But some other users have found that shaking the camera will sometimes resolve it.  Others have used a strong magnet (sliding it along the bottom of the camera under the lens).

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