Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to subscribe to any plan in Taiwan?

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Liber2019
Aspirant
Aspirant

Is the plan has region restriction?

I could not see any plan to subscribe.

My location is Taiwan.

 

I have 5 cameras, and it requires a plan to active 5th camera.

Thanks.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
3 REPLIES 3
JessicaP
Arlo Moderator
Arlo Moderator

Hi Liber2019,

 

We do not have Arlo Smart Subscription available in Taiwan. Feel free to refer to this article to learn which regions are available for Arlo Smart Subscription: What are the available Arlo subscription plans and how much cloud recording is available?

Liber2019
Aspirant
Aspirant
Hi Jessica,

As I know the basic is 5 cameras, but don’t know why, recently when I modify my configuration, it says I over the basic plan.
But I have total 5 cameras only.

Is the basic plan has changed to 4?

And is it possible to not limit camera number for those Subscription plan not covered countries? Because we would like to pay, but we couldn’t.
And it is limited us to buy max 5 cameras.
Thanks
Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP
Arlo Moderator
Arlo Moderator

Could you provide a screenshot that shows you're going over the basic plan when you only have five cameras?