Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Subscription fee Over Charge

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-12 05:04 AM
  • 876 Views
  • 0 Likes
  • 2 In Conversation
JimDavisUK
Follower
Follower
‎2019-09-12 05:04 AM

Ive been charged double the annual fee today Has anyone else? And has anyone managed to speak with a person on the UK phone number? For me it plays misc for 5 mins then I get disconnected? 

0 Likes
Reply
Message 1 of 2
876
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2019-09-16 10:52 AM

JimDavisUK,

 

Do the charges show pending or have they cleared? If the charges have cleared, let me know and I will connect you with the support team to further investigate.

 

JamesC

0 Likes
Reply
Message 2 of 2
849
Discussion stats
  • 1 Reply
  • ‎2019-09-12 05:04 AM
  • 877 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.