Smart notifications not working this morning - Getting alerts for all motions

[RaGio]

I have an Arlo Pro cam that continues to notify me for all motions even if I am using Arlo Smart and I have configured it to notify only for persons.

It started malfunctioning this morning and it still continues.

I have already tried to re-apply Smart settings to the cam and rebooted the Arlo Base Station.

[ShayneS]

Are you still experiencing this issue?

[1989KG]

Hi there

I have unchecked in my settings “all other motion” and I am still receiving notifications when the only setting left checked is “people”.

The slightest bush movement triggers a notification, at times I received upto 200 notifications despite turning this off in the settings, restarting the hub and devices etc.

Problem is still ongoing…

[StephenB]

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@1989KG wrote:

I have unchecked in my settings “all other motion” and I am still receiving notifications when the only setting left checked is “people”.

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Is the rule configured to send you push notifications?  Or email/SMS.

My understanding is that the SMART filtering only applies to push notifications.

[1989KG]

Hi there
I believe I configured that I won’t receive SMS/Email notifications only notifications via the Arlo app when motion is detected

[StephenB]

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@1989KG wrote:
I believe I configured that I won’t receive SMS/Email notifications only notifications via the Arlo app when motion is detected

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How are the unwanted notifications being tagged?

[1989KG]

The Arlo app sends through notifications stating “motion detected” when it should only be notifying me if there is a person and/or vehicle.. I switched all other motions off.. so the app pushes notifications that motion has been detected, when I logon to the app I have a handful sometimes hundreds of notifications about motion

[StephenB]

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@1989KG wrote:
The Arlo app sends through notifications stating “motion detected” when it should only be notifying me if there is a person and/or vehicle.. I switched all other motions off.. so the app pushes notifications that motion has been detected, when I logon to the app I have a handful sometimes hundreds of notifications about motion

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Not sure why that is happening.

I do suggest double-checking the rule, and making sure you aren't using SMS or email notifications.  https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

Maybe also restart the camera and the base.