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Smart Plan expires today and I'm unable to subscribe as I keep getting an error message

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ES12
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‎2020-03-01 10:04 AM

My smart plan expires today and I am unable to subscribe to a plan as I keep getting an error message When I try to subscribe, no matter what browser I use. This has been going on for weeks. Called and spoke to customer svc who could offer nothing other than to say it’s a software issue. Any idea what recourse I have?

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StephenB
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‎2020-03-01 11:14 AM
@ES12 wrote:
My smart plan expires today and I am unable to subscribe to a plan as I keep getting an error message When I try to subscribe, no matter what browser I use. This has been going on for weeks. Called and spoke to customer svc who could offer nothing other than to say it’s a software issue. Any idea what recourse I have?

You could try canceling your current plan, and then re-subscribing.  Or wait until the plan does expire, and then see if you can renew.

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