Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Smart Plan expires today and I'm unable to subscribe as I keep getting an error message

Reply
Discussion stats
  • 1 Reply
  • 453 Views
  • 0 Likes
  • 2 In Conversation
ES12
Follower
Follower

My smart plan expires today and I am unable to subscribe to a plan as I keep getting an error message When I try to subscribe, no matter what browser I use. This has been going on for weeks. Called and spoke to customer svc who could offer nothing other than to say it’s a software issue. Any idea what recourse I have?

1 REPLY 1
StephenB
Guru Guru
Guru

@ES12 wrote:
My smart plan expires today and I am unable to subscribe to a plan as I keep getting an error message When I try to subscribe, no matter what browser I use. This has been going on for weeks. Called and spoke to customer svc who could offer nothing other than to say it’s a software issue. Any idea what recourse I have?

You could try canceling your current plan, and then re-subscribing.  Or wait until the plan does expire, and then see if you can renew.