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Smart Detection - Detecting people as motion on Arlo Ultra

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bulimbadave
Tutor
Tutor

Hi - i have had a number of issues with smart notifications  - however starting last week - the system no longer detects people and when i review footage of people saved - it shows them as just motion.  As i only have people selected in my notifications - I no longer receive any?  Is anyone else having this problem?

JessicaP
Arlo Moderator
Arlo Moderator

Hi bulimbadave,

 

Try toggling the people and other motion notification off, force close out the Arlo app, and re-open the Arlo app and toggle the people and other motion notifications back on to see if that helps.

 

You can toggle the notifications by going to Settings > Smart Notifications > Choose your Arlo camera that is having problems detecting people.