Arlo|Smart Home Security|Wireless HD Security Cameras
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JehovasFitness
Luminary
Luminary

Same issue as happened before from someone else:

 

https://community.arlo.com/t5/Arlo-Ultra/sporadic-no-Arlo-smart-notifications-or-recordings-in-libra...

 

Can JamesC or someone else from Arlo look into this issue popping up again?

 

I get recordings to the hub, but not the cloud, sometimes just in one direction of movement, other times both directions.

2 REPLIES 2
HTSInc
Star
Star

I am having the same issue but my scenario and issue is a little different.  In the App (android) I can see ALL of my devices BUT cloud recording stopped a few days ago (10/12/2020).  Upon inspecting the MODE to Arm or Disarm devices only 3 cameras are listed and 2 Base Stations.  Therfore, I can only create rules for the cloud recording on 3 of my cameras yet ALL 8 of my camera devices appear and work within the Device Listing (live view).  The last recording from any device is 10/12/2020.

HTSInc
Star
Star
RESOLVED-I see now that mode rules are setup under the HUB now. My other devices don't use a HUB which is why they are listed seperately.