Arlo|Smart Home Security|Wireless HD Security Cameras
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Notified about animals and movement

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MixMax
Aspirant
Aspirant
Why do I get notified about animals and movement when I only selected people in settings?
Model: VMS5440 | Arlo Ultra 4 Camera Kit
jsturess
Luminary
Luminary
Reboot the base station
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RBK53| Orbi Router + 3 Satellites
Arlo Pro 2| 5 cameras
Arlo Ultra| 3 base stations and 6 cameras
MixMax
Aspirant
Aspirant
Have tested it and factory reset and nothing helps.
Model: VMS5440 | Arlo Ultra 4 Camera Kit
JamesC
Community Manager
Community Manager

MixMax,

 

Toggle all of your Smart settings on, reboot your SmartHub/Base Station and then toggle off everything except people again. Do you still see the same behavior?

 

JamesC