Arlo|Smart Home Security|Wireless HD Security Cameras

No longer receiving push notifications for Other Motion but receiving emails

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Aspirant
Aspirant

Under the Smart Notifications settings I have People, Vehicles, and Animals ticked on, and All Other Motion ticked off. I confirmed that I am no longer receiving push notifications for Other Motion, but I am still receiving emails.

 

I am working with support on this, but I'm wondering if this is by design, that Smart Notifications don't affect emails. I hope that is not the case, otherwise that would be a very poor implementation of this feature.

Model: VMC5040 | Arlo Ultra Wire-Free Camera
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Guru Guru
Guru

AFAIK, Smart notifications are for push notifications only. Someone correct me if wrong.

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Aspirant
Aspirant

That is unfortunate.  Why don't notification settings affect all channels?  I think that is the case with Mute Notifications as well.  That seems poorly designed.

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Virtuoso
Virtuoso

@ArloDan   I think you meant cameras not channels but you have to set up smart notifications for each camera in the smart settings. Like jguerdat said yes you should  not get push notification  but will still get a recording. Not sure what you mean about mute notifications. 

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