Arlo|Smart Home Security|Wireless HD Security Cameras

Monthly Subscription charge question

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Jonopan
Follower
Follower

Today I signed up for a subscription and I had 2 issues.

1. The monthly subscription was 21.99AUD and I got charged the 21.99 but also an additional 1.00 in a separate transaction. I know it’s not much but I don’t understand why it has happened.

2. I signed up on Nov 14. So why does it say my next renewal is Dec 11? It’s a monthly subscription right?

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dcfox1
Master
Master

I have seen in other threads in Aussie a charge by credit card Co. for a foreign charge. You should try support below for the renew date problem.