Arlo|Smart Home Security|Wireless HD Security Cameras

I have the basic subscription I want to update my subscription and add more cameras. How to do that.

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Aspirant
Aspirant
I have the basic subscription I want to update my subscription and add more cameras. How to do that.
Model: VMB3500 | Arlo Base Station
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Guru Guru
Guru

go to settings, click on subscription and change plan to the next level ( or higher )... pay  monthly fee and your G2G

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Aspirant
Aspirant
Thank you for your reply. I do not have any choice for upgrading. Please look at the attached photo.
Regards
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Arlo Moderator
Arlo Moderator

Hi Mosleh,

 

Please refer to this article to learn which country supports Arlo Smart subscription: What are the available Arlo subscription plans and how much cloud recording is available?

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Aspirant
Aspirant
Thank you Jessica for your reply
I am from Jordan. My country is not in the list. I do not know what to do to add more cams to my subscription.
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Arlo Moderator
Arlo Moderator

At this time, we only support Arlo Smart subscription at countries that are listed on that link.

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Aspirant
Aspirant

Hi Jessica

greetings

is there any other way to add more cams to my subscription, already bought five cams.

is there any solution to make my sub. 10 cams instead of five. with payments.

regards

mosleh

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Guru Guru
Guru

@Mosleh wrote:

 

is there any other way to add more cams to my subscription, already bought five cams.

is there any solution to make my sub. 10 cams instead of five. with payments.

 


You can't get a subscription if you aren't in a country where they are offered.

 

But if you have two base stations, you can set up two basic (free) accounts, and share the cameras accross the two accounts with "grant access".

 

Of course if you only have one base station, you can purchase another.  That would improve performance, especially when you have multiple motion events near-simultaneously.

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Aspirant
Aspirant
Thanks a lot. Yes I bought another base stations. So how can I grant access. Is this secured no one can access my cameras. What are the steps for grant access. So I need to create another email and create another account. Right?
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Guru Guru
Guru

@Mosleh wrote:
So I need to create another email and create another account. Right?

Yes.

 


@Mosleh wrote:
So how can I grant access. Is this secured no one can access my cameras. What are the steps for grant access. 

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

 

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Aspirant
Aspirant
Thanks a lot
Discussion stats
  • 10 Replies
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