Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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I got charged for upgrade but cameras did not upgrade

I was charged $9.99 for upgrade but cameras did not upgrade

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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Arlo Moderator

Re: Cannot upgrade plan

Hi @Dtruth77,

 

Does your subscription show on the Arlo app? You can check this by going to the app/web > Settings > Subscription. If you don't see it, contact our support team so they can help you with that: Arlo Support

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