How to update details? Received message about having 7 days to update billing information

[102david342]

MESSAGE TO ME FROM ARLO:-  "The good news is that there's a simple fix: Just log into arlo.com OR the Arlo app and update your billing information. You have 7 days from the date of this notice and beyond that you run the risk of losing your video memories. As long as you can take care of it in time, you can stay connected to the things that matter most"

You just about need 7 days to find where on your site you can update your details.  Obviously your IT Managers didn't bother to employ a simpleton like me (MSc (Guided Weapons), Elec'n Engr, Elec Tech'n, Lt Col(RL), & Old B*****) to try out the new software!

Regards

David

[JessicaP]

Hi 102david342,

If you need to update your billing information, you can do this by going to the web client on your computer and go to Settings > Subscriptions > Click on "Update" on Payment method.

If you're still having problems, contact the Support Team. You will find several options for contacting support in the provided link.