Re: How to get Smart notifications to shared accounts?
Since i signed up for smart functionality my wife dont get any notifications and here phone stoped working with geofencing. Is the Smart features only working if you only have one user? If so this must be the worst release of a feature ever!!
That wasn't my point. Each person's account is their email account. What I was suggesting is that you add the other email account but only check notifications and uncheck email notifications and see what happens.
But, just for you info, the settings are in the Rules section of the Armed Mode and must be set up for each camera. Edit the rules for each camera and scroll down until you see the check boxes for Push Notifications and Send Email Alert. Under that there is a section to add your email accounts that you wish to send the alerts to. Click on the + icon with a circle around it to add more.
My wife & I used to get push notifications to both of our cell phones until Netgear/Arlo changed to Arlo Smart. After upgrading our subscription plan from Basic to Smart, my wife's cell phone gets push notifications but mine doesn't. We both have Samsung Galaxy S7 cell phones, our Arlo apps are up to date & all our notifications are set up exactly alike. We used the same email account. Email notifications works on both our cells.
Soon after posting my problem with push notifications, my wife & I uninstalled & reinstalled the Arlo app (again). When reinstalling, we discovered that when reinstalling before my wife selected to Allow the app to access her contacts while I selected Deny. This time we both selected to Allow the app to access our contacts. Now we both get push notifications. I have no idea why this option has any effect on the notifications but it worked.