Arlo|Smart Home Security|Wireless HD Security Cameras
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Device utilities option disappeared

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  • ‎2024-06-17 09:11 PM
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Pgsullivan
Luminary
Luminary
‎2024-06-17 09:11 PM

IMG_9950.png

 Hi. Since my latest annual subscription the device utilities option has gone from the app?? I have a paid up subscription as I have always had (paid on auto renewal) that's live to May25. But as now no device utilities I can't position cameras, zoom or use activity zones?? As you can see from the photo my subscription covers them. Any ideas? 

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Pgsullivan
Luminary
Luminary
‎2024-06-17 09:12 PM

IMG_9949.png

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StephenB
Guru Guru
Guru
‎2024-06-18 06:12 AM

What model camera is this?

 

Are you seeing "Library" at the bottom of the app screen?  Or do you see "Feed" and "Dashboard" instead?

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