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Country is prefilled as US and cannot change country or payment. Any way to change Smart to Canada?

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  • ‎2021-07-14 10:38 AM
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itwc604
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‎2021-07-14 10:38 AM

Hi, my trial period for Arlo Smart expired and I was trying to make payment. However, the country is prefilled as US and I cannot change the country and the payment will not go through. when i press confirm payment. 

 

Is there anyway to change my account to Canada? I am located in Vancouver, BC Canada.

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jguerdat
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‎2021-07-15 06:02 AM

There's been a recent burst of similar issues. Use the Contact Support link at the bottom here to see if they can help.

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