Connect VMB4540 to Wifi Mesh

[Nicocaba]

Hello I have a Deco BE85 Mesh system and 5 Arlo Pro 4 cameras. I've bought an Arlo Smart Hub so I can record the cameras feed, can I use the wifi from the Mesh system? The house is big and 1 Smart Hub will not cover all the range. I'm from Argentina and cannot suscribe to Arlo's plan. Thank you

[StephenB · Accepted solution]

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@Nicocaba wrote:

Hello I have a Deco BE85 Mesh system and 5 Arlo Pro 4 cameras. I've bought an Arlo Smart Hub so I can record the cameras feed, can I use the wifi from the Mesh system? The house is big and 1 Smart Hub will not cover all the range. I'm from Argentina and cannot suscribe to Arlo's plan. Thank you

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Unfortunately the only way to get local storage is to connect the cameras to the smarthub wifi.  If one smarthub doesn't give the range you need, you'll need to get a another smarthub.

[ron92064]

I have a similar problem.  I have 5 Arlo Pro 4's.  I want to connect a 4540 smart hub to my Deco 6e mesh home wi-fi to allow me to record videos to a USB device.  I can't get the 4540 to stay online long enough to get this done.  Arlo support has been no help.  Can you give me some advice?  Any ideas are much appreciated.

[jguerdat]

I have no experience with the Deco mesh but have you tried connecting the hub directly to the main router rather than a satellite?

[ron92064]

Thanks for the reply.  Yes, I currently have the hub connected to the main router with no improvement.  Here is what happens:  Connect the hub to the router.  Connect the power to the hub.  The light on the hub is amber.  After a few seconds, the light turns blue so it connects to the internet.  I use the Arlo app on my iPhone to try to add the hub to my system.  After a few seconds, the hub light goes from blue to blinking amber.  This is my 2nd 4540.  I had the same problem with the first unit.  I discussed the situation with Arlo support.  They determined the first hub was defective.  I returned it.  They replaced it with the one I have now.  This is very frustrating.  No one at Arlo seems to have an answer.  Thanks again for your reply.

[jguerdat]

The boot process of the hub takes around 2 minutes to complete. You'll see what you describe as the boot occurs but after 2 minutes it should settle to a solid blue. Do you see that? It sounds like you're trying to connect too fast.

Have you tried both the app as well as a computer browser pointed to my.arlo.com? If a VPN is in use, be sure to disable that before trying to connect the hub. When using the phone, ensure that you're on your WiFi and not cell service.

[ron92064]

Thanks again for the reply.

I do wait until the phone app. responds that it can't find the hub.  The light continues to blink amber and never turns steady blue.

I have not tried the computer app.  I will try that today and let you know what happens.

Again, thanks for the advice.

[jguerdat]

The amber blinking is a problem.

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

You can try holding the hub's reset button for ~15 seconds until the LED starts blinking amber (hopefully it's at a different rate so you can tell the difference) to see what happens. Until the LED is blue, it ain't gonna work.