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Cannot activate Arlo Smart from Philippines. Purchased Ultra kit from USA.

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  • ‎2020-07-18 07:43 AM
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rodneytarun
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Follower
‎2020-07-18 07:43 AM

I bought a 2-cam Arlo Ultra package with a free 1-year subscription plan on Amazon.com in the US. I added it to my existing Arlo account (I have a 5 Arlo Pro cam and a base station) and use it all in the Philippines.  Now I do not know how to activate the free subscription.  Calling Arlo support is also not an option for me because I am in the Philippines.

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dcfox1
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Master
‎2020-07-18 11:00 AM

Arlo smart subscriptions are not available in the Philippines. They bury the details but here is a link. 

https://kb.arlo.com/000062249/Where-is-Arlo-Smart-available

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