Arlo|Smart Home Security|Wireless HD Security Cameras

Can I remove one of my 10 cameras and include the doorbell under my existing smart plan?

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JanetRog
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I have a 10 camera Premier Smart Legacy Plan.

I have 10 existing cameras, not necessarily all being used at same time, depending on time of year.  I have recently purchased the arlo Wirefree Doorbell that included a 3 month subscription plan. This has since expired. My question is can I remove one of my 10 cameras and include the doorbell under my existing Premier Smart Plan or do I need to add another separate plan for the doorbell?  I have looked to try to do either but have come up with no clues on how to go about it. 

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JanetRog
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Thank you. I found the problem was that I had no option to do this via a web browser on my iPad or iPhone. Had to actually be done via a computer. I appreciate your help. 

 

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StephenB
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@JanetRog wrote:

My question is can I remove one of my 10 cameras and include the doorbell under my existing Premier Smart Plan 


Yes.  Just drag one of the cameras to the "no plan" section, and similarly move the doorbell into the plan.

jguerdat
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Guru

While that should work be aware that folks ended up having to unsubscribe from the current plan and resubscribe to one of the new plans. 

JanetRog
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Aspirant

Thank you. I found the problem was that I had no option to do this via a web browser on my iPad or iPhone. Had to actually be done via a computer. I appreciate your help.