Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Cameras not recording

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  • ‎2022-08-06 11:30 AM
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Lalatina00
Aspirant
Aspirant
‎2022-08-06 11:30 AM
I wish I would of read this info before I bought the doorbell camera. Where is a number to contact anyone? Their customer service is terrible. They answer with their technical terms/words?? I need a live person, if I wanted to be more confused I would keep reading and talking to to the machine that has taken your place.
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JamesC
Community Manager
Community Manager
‎2022-08-09 12:10 PM

Lalatina00,

 

If you have an active Arlo Secure subscription or trial plan, you can contact Arlo Support within the Arlo Secure app under Settings > Support. For more information, see here: https://kb.arlo.com/000062610/Arlo-Support-Options

 

You can also ask questions here on the community, we'd be happy to assist if you're able to provide more details about what you're experiencing.

 

JamesC

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