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Arlo android app 4.9.1_28596 no geofence "arrows"

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speedf1
Apprentice
Apprentice

In the geofence mode, I used to be able to see "arrows" for each device that was contributing to the geofence.  Green meant the device was in the zone and grey outside of the zone. 

 

I don't see those arrows anymore.  Has that functionality been removed?

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JamesC
Community Manager
Community Manager

speedf1,

 

Are you experiencing an issue with Geofencing functionality??

 

If you navigate to mode and tap to edit geofencing settings you should see an "enabled device" list under details. This shows the names of participating Geofencing devices.

 

JamesC

speedf1
Apprentice
Apprentice

@JamesC Yes, I know how to see the enabled devices.  My comment was that you used to be able to see which of those said devices were in the geofencing zone by the use of grey and green arrows.  Those arrows don't appear any more.  Has Arlo removed them?

DanGerBeAr
Tutor
Tutor

I have the exact same issue, and have had it for about a month or two. Its driving me crazy not being able to see which phone is the cause for geofencing not triggering correctly!