Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Smart not all cameras showing active to manage

Reply
Discussion stats
  • 2 Replies
  • 2571 Views
  • 1 Like
  • 2 In Conversation
kenkol
Tutor
Tutor

I have 9 cameras. 4 Ultras and 5 Pros. When I go to manage my arlo smart cameras, all of the pros are listed as active and one of the Ultras is listed as active. The other three ultras are listed as inactive. They work great in the playback and live views and I can manage all other aspects of the cameras but I cannot manage the arlo smart.

1 ACCEPTED SOLUTION

Accepted Solutions
kenkol
Tutor
Tutor

I didn't see the "Edit" button on the page as well. Once I clicked that "EDIT" button I was able to drag them into the active slots. That solves it, but why did one of the 4 ultras get put there without me dragging it there? Oh well ALL IS GOOD! Thanks.[

View solution in original post

2 REPLIES 2
JamesC
Community Manager
Community Manager

You should be able to drag the the inactive cameras into the active slots.

 

JamesC

kenkol
Tutor
Tutor

I didn't see the "Edit" button on the page as well. Once I clicked that "EDIT" button I was able to drag them into the active slots. That solves it, but why did one of the 4 ultras get put there without me dragging it there? Oh well ALL IS GOOD! Thanks.[