Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Smart access for a friend

Reply
Discussion stats
  • 3 Replies
  • 1463 Views
  • 0 Likes
  • 4 In Conversation
Dpearl
Follower
Follower
My husband added me as a friend and granted me administrative rights, but I don’t have access to Arlo Smart items (e911, package detection, call a friend). How can I fix this?
3 REPLIES 3
n11
Apprentice
Apprentice

@Dpearl wrote:
My husband added me as a friend and granted me administrative rights, but I don’t have access to Arlo Smart items (e911, package detection, call a friend). How can I fix this?
I'll assume he gave you basic access as a 'friend'. Your husband will have to give you additional rights by turning on 'Allow Access Rights' at the same page where he gave you basic friend access.
Bkibler
Aspirant
Aspirant
I have granted my wife’s phone full access with admin rights. I gave her access to e911 but it is not available on her phone. How do I fix?
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Bkibler

 

Have you tried to remove her & re-add the access/ admin rights?