Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR

Arlo Smart Plan transferable

I suggest to improve Arlo Smart plan Per Camera to be transferable between cameras. At present, if I want to swap the camera and have the Arlo Smart per camera, I have to cancel the current plan and resubscribe a new plan for the camera I want to have Arlo Smart per camera. Especially if customers have less than 10 cameras, it is not economical to purchase Premium Smart Plan.


Why can't Arlo improve the possibility of transferring between cameras? Bear in mind, customers have to cancel and resubscribe many times if they want to have Arlo Smart per camera on their specific cameras.



Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 1 of 2
Arlo Moderator

Re: Arlo Smart Plan transferable

Hi @Louie0804  


Currently this is the expected behavior for the add on per camera. We value your feedback & will pass this along to the development team. Thank you for your input!

Message 2 of 2