Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

50% Off Promotion for a Year or only a Month?

Discussion stats
  • 1 Reply
  • 2 In Conversation

I recently received a promotion email from Arlo ( stating:

"Add Smart Premier to your Arlo setup for only $7.49/month.¹"


In the footer, it says:

"¹Offer valid from 10 February 2020 to 9 March 2020 for Arlo Smart Premier multi-camera plans only. After 12 months, monthly price will return to $14.99. Users can cancel anytime."


This gives me the impression that it will be 50% Off for 12 months. But it doesn't look like so when I'm going one step further.


When I login my account and redirected to the payment page. The fine print says:

"This will be charged to your payment method. Your next payment total will be $14.99/mo . Your plan automatically renews until cancelled. Cancel anytime."


So, my question is:

Is this a 50%-off promotion for 12 months?




Arlo Moderator
Arlo Moderator

Hi GeorgeCW,


This promo is for 50% off for 12 months and should not be charged for next month. If you do have an issue and get charged for next month, do let the Support Team so they can help you further.


Thanks for raising this up; I've raised this up to the development team and they are looking into it.