1 month free plan failed to confirm on desktop and mobile. Doesn't highlight & continues to cycle.

[T-1000]

I'm unable to select the free one month option for the Arlo Smart Premier Multi Camera. Everytime I attempt to do so it loops my back to the selected package screen. Not sure why even after clearing cache and cookies on my desktop and mobile. The complete payment never highlights and continues to cycle back to the selections (screenshot attached). Has this happened to anyone else in the community?

[JessicaP]

Hi T-1000,

Does this happen when trying it through the web client on your computer? Could you also provide a screenshot that shows the error when attempting through the web client on your computer?