Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 13 Replies
  • 909 Views
  • 2 Likes
  • 6 In Conversation
JC147
Tutor
Tutor

My schedule stopped working a few weeks ago.  I discovered this when I realised my Arlo lights were no longer switching on at night.

I have deleted and recreated the schedule.  I have restarted the Bridge.  I have the latest app.  None of these actions have helped.

Everything works ok if I manually set Armed and Disarmed.  I just can't get the Schedule mode to work.

Any ideas please?

Thank you.

13 REPLIES 13
DannyBearAgain
Master
Master

You would normally have to power cycle the base station/hub to get the schedule to start working again.

 

If this does not resolve it then try removing all your camera devices from the arlo account and add them back again seems to be the latest arlo fix.

JC147
Tutor
Tutor

Hi, thank you very much for the reply.  I’ll give those actions a go.  

StephenB
Guru Guru
Guru

@JC147 wrote:

Hi, thank you very much for the reply.  I’ll give those actions a go.  


Try scheduling the cameras first (not just the security lights).

 

If the schedule issue is just with the lights, then removing/readding the base and cameras isn't likely to help.  

JC147
Tutor
Tutor

Thank you Stephen.  I only have lights.   Thank you for your reply.  

StephenB
Guru Guru
Guru

@JC147 wrote:

Thank you Stephen.  I only have lights.   Thank you for your reply.  


So no hub either, just the lights and the bridge?

JC147
Tutor
Tutor

Hi Stephen, that’s correct.  Just lights and a bridge.  Thank you.  

BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing this same behavior?

JC147
Tutor
Tutor

Hi, yes, although I still need to remove and reinstall the lights as per advice from another user.  That’s a job for this weekend 😀.  Thank you.  

BrookeN
Arlo Moderator
Arlo Moderator

Are you seeing the same behavior or did the reset work and have you up and running?

JC147
Tutor
Tutor

Hi, thank you for asking.   I still have the issue I’m afraid.

 

I removed all lights, restarted the bridge, re-added the lights and the schedule worked!  However, I took the opportunity to recharge the lights as I’d taken them down from their normal spots.  Post recharge, I tested the schedule again and to my disappointment it had stopped working again!

 

I’m going to experiment a bit more when I have time.  For now, I’m manually switching between armed and disarmed.  

Thank you everyone.

Run262
Aspirant
Aspirant

I am having the same problem light bridge schedule does not arm or disarm based on schedule. already tried multiple times to cancel schedule and create a new one. Also reset the bridge. None of these steps have worked. Waiting on a solution.

BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to the development team to look into this. I will update the community as soon as possible. 

jrager
Aspirant
Aspirant

@BrookeN has there been any diagnosis or fix release scheduled for this issue?  I've had the same issue for at lease a couple of months with my two AL1001R4 lights - finally got around to doing all of the power cycling, resetting, removing/re-adding devices, removing/re-adding schedule and no change.  My three cameras have worked fine all along.

Please let us know.  Thank you.

Discussion stats
  • 13 Replies
  • 910 Views
  • 2 Likes
  • 6 In Conversation