Arlo|Smart Home Security|Wireless HD Security Cameras

Schedule Mode No Longer Working for Lights; But Works for Cameras

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jrager
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Aspirant

Have two AL1001R4 lights connected to an Arlo bridge.  Have had these armed on a schedule for a few years with no problems.

A couple of months ago I noticed that neither of them were arming any more when they should.  I went into modes in the app at a time when the lights should be armed, selected "disable", then "schedule", and they armed.  The exact same thing happened at the disable time - they stayed as "armed".  I again went into modes in the app, selected "disable", then "schedule", and they disarmed.  The behavior has been this way ever since.

I also have three cameras connected to the same bridge, on a schedule, and these have worked with no issues all along.

I've power-cycled the base, power-cycled and reset the bridge, removed and re-added the lights, removed and re-added the schedule for the lights on both the mobile app and the Arlo website, and I'm still having this issue.

Nothing changed as far as I'm aware that could have caused this.  The system obviously realizes when the lights should be armed or disarmed, it just doesn't see it unless I change the mode to something other than schedule and change it back.  This is of course not something I should have to do twice every day - schedule mode for my lights is basically useless at this point.

Please let me know what I need to do to fix this.  Thank you.

29 REPLIES 29
liakopoulosbill
Aspirant
Aspirant

Could you please add me to the test firmware? I have the same problem. Thank you in advance! 

Tlsevera
Aspirant
Aspirant

Can you add me the beta test for the bridge issue with scheduling?

grimsgary
Aspirant
Aspirant

Like a number of others I've recently found that the schedule mode is no longer working for my Arlo security light which is connected to a light bridge. I'm now having to manually do the arming and disarming which is very frustrating.

Any help or assistance on how to fix this would be much appreciated. Thank you.

Ballpoint4
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Aspirant

@ShayneS 

 

Could I please be added to this "test"?

 

Blows my mind this problems been going on for months and still no fix without having to tag you and get special help over just having a firmware update go live.

MavHaven
Aspirant
Aspirant

Hi @ShayneS  - please, this is another attempt to try and get this fixed before going elsewhere for my home security/lighting.

 

ive had an open ticket with support for months for a fix or to be added to the test.