Light battery won't charge

[ADL2685]

I realized the arlo security lights weren't working and noticed the batteries were dead. I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when I unplugged the device, it automatically goes offline on my app bc the battery is dead. It won't charge. The system is under a year old. What am I doing wrong?

[StephenB]

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@ADL2685 wrote:
I realized the arlo security lights weren't working and noticed the batteries were dead. I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when I unplugged the device, it automatically goes offline on my app bc the battery is dead. It won't charge. The system is under a year old. 

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I suggest contacting support: https://www.arlo.com/en-us/support/contact.aspx

[TomMac]

Attempt to charge the battery about 6x... if it was to flat the charger can't start a proper charge till the V gets high enough.

read this;

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do