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Bridge won't discover my phone for set up

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Rebekah
Follower
Follower

Bridge won't discover my phone for set up. I was giving Arlo a second chance after our Arlo pros only picked up cars driving by and missed all foot traffic, but I've just about had it about to get my money back and bring my business somewhere else if it is not solved quickly.

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Xichlo
Luminary
Luminary

Look for a block, had same problem getting started, could be anti virus software or router block stopping wifi connection. Post more info on what you are doing/tried and someone should recognize the problem

JamesC
Community Manager
Community Manager

Rebekah,

 

As Xichlo mentions above, can you give us more information and what you're seeing? At what point during setup are you experiencing the issue? What are the LED behaviors on the bridge?

 

For some troubleshooting tips on getting the bridge connected, take a look here: I can’t set up the Arlo Bridge that came with my Arlo Light Security system; what do I do?

 

JamesC

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