Arlo|Smart Home Security|Wireless HD Security Cameras

Bridge will not follow the schedule

Reply
Discussion stats
  • 3 Replies
  • 942 Views
  • 0 Likes
  • 3 In Conversation
Joescuba92
Follower
Follower

After a recent update, my bridge will not follow the schedule. How can this be rectified?

3 REPLIES 3
jguerdat
Guru Guru
Guru

Define "recent update". If you mean your user interface (UI) changed so you now see Feed to view recordings rather than the old Library, that's likely the cause. AFAIK, the security lights with bridge aren't supported under the new UI - you should have received a warning during the UI migration to that effect.

GrumpyCat333
Aspirant
Aspirant

Interesting, I had to upgrade my UI so I could add a new Pro5S and it made no mention that the security lights would cease to function.  I read through the whole note.  In addition I was reading a KB article and it only mentions the Arlo Go as being not supported.  Made no mention of the security lights.

jguerdat
Guru Guru
Guru

It's entirely possible that the lights/bridge are now supported (they weren't initially). You may want to use the app to go to Settings, Support and choose your lights. Scroll down to Contacts to see what official support suggests.

Discussion stats
  • 3 Replies
  • 943 Views
  • 0 Likes
  • 3 In Conversation