Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo bridge - some lights detect movement, some don't

Reply
Discussion stats
  • 3 Replies
  • 130 Views
  • 0 Likes
  • 3 In Conversation
Highlighted
Aspirant
Aspirant

We installed the bridge, and made sure all three lights were in range of it. One of them was intermittent, but we got it to work (resetting the bridge).

I have three lights: Front, Back, and Tree. The first and second night, only the Back and Front detected movement. However, I could turn on the Tree light with the app. 

 

Now, the Tree and Back detect movement, but the Front did not.

 

And writing to Support is worthless. Each time I get the automatic response, but that's as far as it goes. 

Could be they're busy with this new virus, so I'm here asking about this intermittent problem. 

Any suggestions? 

Model: ALS1101 | Arlo Security Light
Highlighted
Guru Guru
Guru

Is it easy to swap the lights around?

 

The back always works, so you could try swapping it with on of the others, and see if the problem moves with the light or not.

 

 

Highlighted
Aspirant
Aspirant

Get this. The Tree started working, and then the back stopped. It seems that TWO (chosen by some force in the universe greater than me) always work, but not the same two.

And the "Manual" says that I can choose a "rule" to make all three lights go on at once. I used to write user manuals. I used to design and write programs. But I've spent far too long FOLLOWING directions, and have not found how to change or adopt this rule. 

My next post will be called: The App is Crap. It is totally lacking everything a security system needs. 

Guru Guru
Guru

Have you read the FAQs here that step you right through modifying as well as creating custom modes for full control?

Discussion stats
  • 3 Replies
  • 131 Views
  • 0 Likes
  • 3 In Conversation