Arlo Security Lights not turning on

[newt3425]

I recntly bought an arlo system, and decided to upgrade it with some security lights.  However, this requires a bridge setup.  I have tried on both of my android devices to get the arlo app to read that QR code, no success.  I have taken a picture of it and blown it up, tried turning the code reader bar each and every way.  Not sure what else to try.  Any suggestions out there?  Everything I am reading online suggests that I cannot hook up this bridge unless that qr code scanes.  thank you in advance!

[TomMac]

Try to scan the code in good lighting....

[ShayneS]

newt3425,

Is it possible to try and use someone else's device to scan the QR codes? Have you tried to see if there is any debris of some sort on the code,?