ALS1103-C-100NAS Bidge won't connect to my WiFi

[dmiller1004]

I have worked almost 6 hours trying to get the Bridge & WiFi to connect. My Camera Base is connected with no issue's. I made sure MAC address was listed on my Router. Which is from Century Link C1100T, it is 2.4GHZ. I am using the correct password & have placed the Bridge all over the house, including 3 ft from the router. Not a computer genius, but I have run out of things to do.. Can someone please help before I pull my hair out. Thank you in Advance

[jguerdat]

Try this:

https://kb.arlo.com/000061857/How-do-I-perform-a-factory-reset-on-my-Arlo-Bridge

ALso, your WiFi is using WPA2 encryption, right?

[JamesC]

dmiller1004,

What LED behavior are you seeing on the bridge?

JamesC