Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to identify who the people are in trusted devices - and terrible 'people leave' UI

Reply
Discussion stats
  • 1 Reply
  • 982 Views
  • 0 Likes
  • 2 In Conversation
nsset
Initiate
Initiate

I have arlo secure registered on a few mobile devices, and I would like to activate an away mode based on one of these devices leaving. But for the life of me I cannot tell which device is which here, I cannot rename them either. Plus the UI is awful because I don't have the option of 'anyone leaves', similar to 'anyone arrives'. There isn't a 1 to 1 relationship with a device and a person, one person can own several devices, but how do you know which is which?? Hope the screenshot loads that I took: there's 1 'iPad' and 3 'iPhone's and I really don't know which is which of the iPhones. 😱

Screenshot 2024-03-30 at 19.26.11.png

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

Hi @nsset 

 

At this time, if you would like to adjust the name of the device(s) you will need to log in to the specific device with your credentials and edit the name there.