Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Unable to enter payment information for Arlo Secure

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-28 09:09 AM
  • 1554 Views
  • 0 Likes
  • 2 In Conversation
Jas1999
Follower
Follower
‎2021-12-28 09:09 AM

My free trial just ended and I'm trying to add my payment information on my account how ever it won't allow me to click "Update Payment Info".  Above the button it says "By clicking "Agree and Confirm Payment", I accept Arlo Terms of Service" but I do not see that.

Labels:
0 Likes
Reply
Message 1 of 2
1,554
1 REPLY 1
dcfox1
Master
Master
‎2021-12-28 11:16 AM
@Jas1999 wrote:

My free trial just ended and I'm trying to add my payment information on my account how ever it won't allow me to click "Update Payment Info".  Above the button it says "By clicking "Agree and Confirm Payment", I accept Arlo Terms of Service" but I do not see that.

It is a very small box you have to check. Others have missed it also. 

0 Likes
Reply
Message 2 of 2
1,546
Discussion stats
  • 1 Reply
  • ‎2021-12-28 09:09 AM
  • 1555 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.