Unable to cancel my subscription

[sravanthgunda]

I don't see any option to cancel my subscription in my Arlo account. This is really frustrating for me to cancel. Please cancel my subscription, since past 6 months, Arlo is taking money from my account eventhought I cancelled everything. 

I would like to take immediately/serious action to cancel my account as well. I don't want to keep any account with Arlo. I want my money back for past months. 

Cancel it immediately! 

[StephenB]

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@sravanthgunda wrote:

I don't see any option to cancel my subscription in my Arlo account.

It's there.

in my.arlo.com,

1. select settings
2. select subscription from the left pane

cancel subscription is at the bottom of the page (underneath the credit card info).

[sravanthgunda]

HI there,

Thanks for response, I really don't see any such options you're referring under subscription page. 

When I open subscription page, I only see two things, "Arlo Secure subscription and CVR Plan subscription" these are asking to get subscribe. 

Even I unable to see my Credit card information. But I'm being charged every month for Arlo. 

Here I attached the subscription page screenshot. 

Kindly resolve this issue asap!

Best, 

Sravanth

[StephenB]

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@sravanthgunda wrote:

Kindly resolve this issue asap!

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This is a community forum, and I don't work for Arlo.

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@sravanthgunda wrote:

When I open subscription page, I only see two things, "Arlo Secure subscription and CVR Plan subscription" these are asking to get subscribe. 

Even I unable to see my Credit card information. But I'm being charged every month for Arlo. 

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Are you logging into the primary account?  Or are you logging into a friend account?

[sravanthgunda]

Sorry!