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Unable to authorize payment issue

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  • ‎2025-01-02 11:17 AM
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Martinw2579
Aspirant
Aspirant
‎2025-01-02 11:17 AM

Subscription expired due to getting a new credit card and the system won’t process my new payment information. Please just take my money so I can move on.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2025-01-02 11:29 AM

Can you please provide me a good callback number as well as a good time to call. Please send this information via dm. You send a dm by clicking on the envelope icon on the top right of the forum page.

 

 


 

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Martinw2579
Aspirant
Aspirant
‎2025-01-02 11:56 AM

I feel like an idiot but I don’t see it on my iPad or iPhone 

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StephenB
Guru Guru
Guru
‎2025-01-02 01:00 PM
@Martinw2579 wrote:

I feel like an idiot but I don’t see it on my iPad or iPhone 

pm.png

 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2025-01-03 07:08 AM

I received your message and reached out to support, they will be getting a hold of you as soon as possible. 

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