Ultra 2 - One camera does not have a white battery release button

[JN2023]

Four cameras came in the box. Three have the white battery release button. One does not. I contacted Arlo and said maybe the white button fell off? No -- It didn't. This one was already mounted on a bracket and the others were not. No instructions were provided so I'm a little lost.

[StephenB · Accepted solution]

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@JN2023 wrote:

Four cameras came in the box. Three have the white battery release button. One does not. I contacted Arlo and said maybe the white button fell off? No -- It didn't. This one was already mounted on a bracket and the others were not. 

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Does the fourth camera look like this:

• https://www.arlo.com/en-us/accessories/VMA5100-10000S.html

If it does, then there is an install guide here:

• https://downloads.arlo.com/en-us/support/docs/total_security_mount_vma5100.pdf

[JN2023]

Thank you very much!!! I really appreciate it!