Arlo|Smart Home Security|Wireless HD Security Cameras
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Two Step Authentication Won’t Trust Device

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  • ‎2023-01-28 07:15 PM
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tuhuynh
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‎2023-01-28 07:15 PM

I have tried every authentication method. I am able to log into the website but unable to have access to the app. I have used SMS, push button and email successfully to get a verification code but when it prompts to click “trust device”, an error occurs and it says it has trouble trusting this device.

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Squint
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‎2023-01-29 04:22 PM

I had the same problem and it was driving me nuts. Got a new iPhone and it was not trusting my newer iPhone. Finally, hours later after trying and trying. I uninstalled the app and then reinstalled it and it worked after the 2-step authentication. 

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