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Specific people will not work; can not get Geo Smart Devices

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rush6410
Follower
Follower

When trying to set up specific people leaving or arriving geofence automation I click on "Specific People Arrive" and Leave. I get an error on the phone app: Can not get Geo Smart Devices. Code 0 , error: org.js...  

 

However, this works on my laptop my arlo dashboard. 

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact