Arlo|Smart Home Security|Wireless HD Security Cameras
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Smart hub says it is offline

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Eaglesecure
Follower
Follower
I can’t get my Arlo app to detect my smart hub., and says it is offline. The blue light is solid, meaning it is hooked to the internet Wi-Fi. I have not received any help or support from the Arlo support team. I would like a number that I can call them. I’ve tried everything on the website to help. That’s a waste of my time.
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Dannybear
Master
Master
Arlo support can be found via the arlo app settings/support path.

Does the offline status appear in both mobile app and using the arlo web portal in browser?