Remove a friends duplicate device from geofencing

[nzbikerfreak]

Hi, my wife recently got a new iphone. On the enabled devices setting for our cameras we now have two 'iPhone' friends devices. They are exactly the same, how do I identify which is the old phone and remove it from the list?

[StephenB]

Have her log into her account on her phone, and look at the available geofencing devices there. The device she is using will be first (and will be tagged as "this device"). She can rename that one, and delete any duplicates.

[nzbikerfreak]

Thanks, but when she logs in there is no option to look at the geofencing devices.  Perhaps this is because she's not the primary user (I am) and she's just been granted access??

[StephenB]

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@nzbikerfreak wrote:

Thanks, but when she logs in there is no option to look at the geofencing devices. 

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Does she know where to look?

If she sees "Feed" and "Dashboard" in the app menu, she

1. presses the profile option in the top left of the screen
2. selects the privacy center
3. select the account tab at the top
4. select available geofencing devices.